Privacy Policy

Effective Date: November 1, 2024

At Another Pair of Shoes, LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information in connection with the services we provide. This includes:

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, mailing address, phone number, payment details, and other contact information.
  • Order Information: To process your order, we collect information such as the products you purchase, billing and shipping addresses, payment details, and order history.
  • Payment Information: We use a secure third-party payment gateway to process your payment transactions. We do not store your credit card or payment details.
  • Website Usage Information: We may collect non-personal information about your interaction with our website, such as your IP address, browser type, device information, pages visited, and how long you stay on our site.
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies to improve your shopping experience, analyze trends, and gather demographic information. Cookies are small files stored on your device that allow us to recognize your browser and remember your preferences.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing and Fulfillment: To process your orders, confirm payments, and deliver the products you have purchased.
  • Customer Service: To respond to your inquiries, provide support, and manage your account or order status.
  • Personalization: To personalize your shopping experience and suggest products that may interest you based on your browsing and purchase history.
  • Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, or marketing communications. You can opt-out of receiving these communications at any time by clicking the "unsubscribe" link in the emails or by contacting us directly.
  • Improve Our Website and Services: To analyze website traffic, improve functionality, and enhance the overall shopping experience.
    • Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal requests, including fraud prevention and dispute resolution.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including:

  • Secure Socket Layer (SSL) Encryption: All sensitive information, including payment details, is transmitted through secure encryption technology to protect your data from unauthorized access.
  • Third-Party Payment Processors: We use trusted, PCI-compliant third-party payment processors to handle your payment transactions securely. We do not store your payment information on our servers.
  • Regular Security Audits: We regularly perform security audits to ensure our website is secure and compliant with industry standards.

While we take steps to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will continue to monitor and enhance our security practices.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following limited circumstances:

  • Service Providers: We may share your personal information with third-party service providers who help us operate our website, process payments, fulfill orders, and provide customer support. These providers are obligated to protect your information and only use it for the purposes for which it was shared.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of the transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
  • Legal Compliance: We may disclose your personal information if required to do so by law, to comply with a legal process (such as a subpoena), or to protect the rights, property, and safety of Another Pair of Shoes, LLC our customers, or others.

5. Your Choices and Rights

  • Access to Your Information: You have the right to request access to the personal information we hold about you. If you would like to review, update, or correct your information, please contact us at CustomerService@apofshoes.com.
  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.
  • Cookies: You can set your browser to reject or delete cookies, but please note that some parts of our website may not function properly if you disable cookies.
  • Delete Your Account: If you would like to delete your account, you can contact us directly. Please note that certain information, such as transaction records, may need to be retained for legal or business purposes.

6. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by Another Pair of Shoes, LLC. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: CustomerService@apofshoes.com
  • Mail: 1317 Edgewater Drive Suite #7463, Orlando, FL 32804
  • Business Hours: Monday - Friday, 9:00 AM - 3:00 PM (EST)

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Another Pair of Shoes with your personal information!